Broken devices with lack of support !

I have sent my second Dell laptop back to FNB for repairs in less than a year. The first time the hard drive crashed 3 days after delivery and the second time 10 months after delivery. FNB's second attempt was collected for repairs more than 2 weeks ago and still no feedback. <br> <br> Maybe you should try and supply customers with devices that works, this is insanely bad service !<br> <br> Reference number: FNB 149273<br> <br> I will be calling your contact centre every 15 mins starting now