PN
Pam N
1 reviews | Active since Oct 2019
31 Oct 2019, 14:05
Broad Day Light ******* - Brooks & Luyt Attorneys
When getting divorced I was left with a huge Discovery Credit Card Debt. I started with a debt of R84 699.58, I have paid R 55 305.77 in interest and paid R 26 651.79 toward the actual debt and still have a balance of R106 067.16. How is this possible. I have contacted the FNB card division directly and their response was to contact Brooks Luyt as they are handling the account. They didn't even give a contact name and number. When originally sending FNB the mail I did mention that BL was not hearing my story and said I must just pay! What on earth do I do to get someone to hear me. How is anyone supposed to get rid of debt if this is the way one is ******!
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Replies (2)FNB (First National Bank)'s replyOfficial
31 Oct 2019, 14:25Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply31 Oct 2019, 14:25
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
PN
Pam N's updateReviewer Update
31 Oct 2019, 15:24Thank you FNB look forward to hearing from the relevant department
PN
Pam N's update31 Oct 2019, 15:24
Reviewer Update
Thank you FNB look forward to hearing from the relevant department
