PN
Pam N

1 reviews | Active since Oct 2019

31 Oct 2019, 14:05

Broad Day Light ******* - Brooks & Luyt Attorneys

When getting divorced I was left with a huge Discovery Credit Card Debt. I started with a debt of R84 699.58, I have paid R 55 305.77 in interest and paid R 26 651.79 toward the actual debt and still have a balance of R106 067.16. How is this possible. I have contacted the FNB card division directly and their response was to contact Brooks Luyt as they are handling the account. They didn't even give a contact name and number. When originally sending FNB the mail I did mention that BL was not hearing my story and said I must just pay! What on earth do I do to get someone to hear me. How is anyone supposed to get rid of debt if this is the way one is ******!

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2019, 14:25
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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PN
Pam N's update31 Oct 2019, 15:24
Reviewer Update
Thank you FNB look forward to hearing from the relevant department