brilliant telephone ettiquette

Good day

I would like to congratulate a consultant at FNB for job well done. He made my life very easy I lost my card and since I'm waiting for the one to be delivered I have been transferring money between account. This consultant Robindranath, Tasvir ********** has been a great help to me. He has brilliant telephone etiquette and he knows customer care and he helped me with my online banking problem . We need people like Tasvir they just make clients life easy and I'm grateful FNB got the best in the bag. I would give 10 rating for him. FNB keep up the good work.