BridgeCity Teller Services

I went to make a deposit of R325 buying 2 books ,the teller refused to assist me ,He said I must add another R10 and make a deposit at the ATM . I explained to him ,that I don't have a R10 extra to give away just for free as the book was only R325 ... FNB this is a reap off ,we work hard for our money and we cannot give the companies extra money just because you don't want to help us ,please check this properly these are hard times