RS
Ruth S
1 reviews | Active since May 2015
30 May 2015, 17:52
BREACH OF TRUST AGAIN
I posted a complaint after trying to resolve this issue (fruitlessly) with FNB on Monday 25th with a kind response from Melinda Duvenhage.<br> <br> I quote my 1st complaint \On the 4th of May I first contacted the Premier Banking as it came to my attention that my business account statements are going through to my old work email address
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FNB (First National Bank)'s replyOfficial
01 Jun 2015, 09:53Hello MizPrivate,
Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.
I have logged another complaint and it has been escalated to Business Banking to contact you and rectify the matter, the reference number for the complaint is 695371 .
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.
I have logged another complaint and it has been escalated to Business Banking to contact you and rectify the matter, the reference number for the complaint is 695371 .
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Jun 2015, 09:53
Official
Hello MizPrivate,
Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.
I have logged another complaint and it has been escalated to Business Banking to contact you and rectify the matter, the reference number for the complaint is 695371 .
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.
I have logged another complaint and it has been escalated to Business Banking to contact you and rectify the matter, the reference number for the complaint is 695371 .
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)