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neo M

1 reviews | Active since Jan 2019

14 Jan 2019, 15:31

BREACH OF CONTRACT

I have settled my R25 000 Loan which I had with FNB and it still not updated on all CREDIT BUREAUS, I have sent countless emails to FNB but no one has bothered to call. THIS IS ****EN FUSTRATING AS ITS MESSING UP WITH MY FINANCIAL PLANS.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jan 2019, 08:28
Official
Good day Neo, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Loans who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)