1 reviews | Active since Feb 2015
Bravo to FNB N1 City
I recently changed banks as i was not happy with the empty promises and service delivery. As i entered FNB N1 City i was greeted by the branch Manager ( yes you read it right , the BRANCH Manager ((Tanya ) After hearing my boring story she handed me over to Madeleen who not only handled my new account ,but transferred all my existing debit orders , keeping me up to speed with the transfers . She then went out of her way to better manage my accounts , advising me what package was best for my needs . Madeleen Didn't have to do this , she did it because of how she was trained and her passion for her job , A Huge thumbs up to ALL the staff at FNB N1 City , but in particular , to madeleen for making me feel like a person , not a number .
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
