JM
Jon M

1 reviews | Active since Feb 2015

06 Feb 2015, 09:22

Bravo to FNB N1 City

I recently changed banks as i was not happy with the empty promises and service delivery. As i entered FNB N1 City i was greeted by the branch Manager ( yes you read it right , the BRANCH Manager ((Tanya ) After hearing my boring story she handed me over to Madeleen who not only handled my new account ,but transferred all my existing debit orders , keeping me up to speed with the transfers . She then went out of her way to better manage my accounts , advising me what package was best for my needs . Madeleen Didn't have to do this , she did it because of how she was trained and her passion for her job , A Huge thumbs up to ALL the staff at FNB N1 City , but in particular , to madeleen for making me feel like a person , not a number .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2015, 10:03
Official
Hello HMS*****th,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.

***.

Regards
Complaints Resolution
Melinda Duvenhage