1 reviews | Active since Jun 2014
Branch treatment
FNB Alberton staff and manager utterly rude. I went there to withdraw money from my account and l was treated like i run some ******** activity. Firstly they ask me "where did you get the money from?" the Teller asked with such rudeness telling me it won't be authorized if l do not bring enough proof that the money is indeed mine. I have never felt so belittled by a bank that l thought has my best interest at heart. I even joined their FNB law on call n moved my Funeral policies because l thought they can b re**** on. The manager just came from whever and said "Let me see the proof of payment for such a large amount of money in your bank account" up to this day, l am shocked and felt l should close the account but seeing all these reviews made me realize how unworthy it is to be with FNB considering l left Capitec thinking im moving in to better!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
