RL
Riyaad L

1 reviews | Active since Apr 2019

29 Apr 2019, 19:27

Branch incompetency to renew/issue new debit card

Being sent from one branch to another because none of them can issue me with a new debit card (my old one expires now at the end of the month ) , including my own branch where I originally got the card from , is quite laughable.. no one has time in a busy work day to run between banks due to their own incompetence

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Apr 2019, 09:14
Official
 
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)