FR
Frans R
1 reviews | Active since Jul 2011
05 Jul 2019, 17:38
Branch Closes Early Vaal Mall Branch
I get off work at 5pm on FNB Vaal Mall's website it states the branch closes at 18:00pm i drove from Vereeniging when i got there at 17:20 the branch was closed The business hours on the bank's door states 18:00 is it common practise to close early which is now also a reason why i'm closing my account
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FNB (First National Bank)'s replyOfficial
06 Jul 2019, 09:06Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply06 Jul 2019, 09:06
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***