AM
Adelaide M

1 reviews | Active since Jul 2016

11 Oct 2016, 10:48

Branch closed since morning

<p>Since I arrived at FNB mabopane branch in the morning,the branch is offline and nobody is explaining for how long it wil remain closed.When I asked if I could go to another service I was told all branches are offline.</p>

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Replies (2)
AM
Adelaide M's update11 Oct 2016, 13:02
Reviewer Update

So right now at 13h00 I decided to try my luck at Soshanguve Crossing First National Bank branch,when I got there the branch was also offline.Why are customers not informed about such things,instead of us going up and down looking for assistance without any.

FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 14:50
Official

Dear Mmaitso,

Thank you for your posting

We note your current concerns and advise that we were experiencing intermittent connectivity issues.

The technical issues have been resolved.

We thank you for your patience and we apologize for any inconvenience that this may have caused.

Thank you and kind regards

Complaints Resolution