1 reviews | Active since Jan 2011
Braindead Managers
<p>I am reopening a business account, and had to provide proof of residence. No problem - my Telkom Bill - Mr Tim Norris. Ah the Eastgate branch accepts that it is me, but now says, it does not say T Norris or Timothy Norris. Exactly how BRAINDEAD do managers have to be? No discretion, zero common sense. I have proved my residence - and the account is in my company name, not mine. It is unreal quite how robotic people are getting. I have spoken to Samantha Govender, an FNB Manager at the Business Call Centre at ********** .</p>
Good day mmmmTim,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you.
As per our telephone conversation yesterday I have escalated your email to a subject matter expert to provide some clarity regarding the document you submitted.
We will provide you with feedback as soon as a resolution is forthcoming.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Best regards,
Good day mmmmTim,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you.
As per our telephone conversation yesterday I have escalated your email to a subject matter expert to provide some clarity regarding the document you submitted.
We will provide you with feedback as soon as a resolution is forthcoming.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Best regards,
