Bought online data never received it.

Bought the data yesterday: 2018/02/11. Still not updated to my phone, this is the 3rd time this has happened to me and that Ive had to struggle. Also I know what you are going to do, you are referring me to MTN which will in turn refer me back to you, so no, sort it out this time, when I use my online banking I expect the services to work. And there not be any delay. When I pay for something I expect to get it. You will make me think that I should select another bank, since this keeps on being a problem.