KS
Keitumetse S
1 reviews | Active since Aug 2009
05 Mar 2015, 09:37
Bought airtime 3 times but never received it
I bought airtime worth R180, 3 times on 04 March 2015 but never received any of it. Funny enough, I did receive sms bundles and data bundle bought. This is affecting my consulting business drastically I want it to be resolved immediately.<br> <br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Mar 2015, 10:11Hello Kei222,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639135.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639135.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply05 Mar 2015, 10:11
Official
Hello Kei222,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639135.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639135.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)