Booking Confirmation reimbur*****t

Having booked a flight via FNB eBucks on Sunday, May 15, 2022 at 4:40 PM as part of our quarterly visit to the Western Cape and recently finding out about the Comair / Kalula / British Airways debacle have tried to recover my funds (and eBucks) as per the communication from Comair who has confirmed suspending flights pending receipt of funding (https://www.kulula.com/travel-updates).

Followed up with Lehlogonolo Moeng but to no avail and passed on to Nonkululeko Zwane who not only has misconstrued the information initially shared but completely misunderstood and rep**** with information irrelevant to my initial query.

I have since bought new tickets through SafAir and will be using these while I again wait for my refund with a bank who says that they want to look after my best interests ... sadly still waiting. On a positive not Discovery Bank and their rewards program are already reimbursing those who have been out of pocket due to the airline funding financial constraints.