SN
Siphokazi N

1 reviews | Active since Aug 2017

03 Jan 2018, 16:08

bontle molatedi Bad attitude

I called FNB customer care and to my disappointment I spoke to bontle molatedi who was very rude and has no customer etiquette what so ever. She raised her voice at me and literally shouted at me, this is not the kind of service I expect from FNB. I would like management to listen to that call and take the necessary measures.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2018, 08:30
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)