Bonolo Mogokonyane Good Service

I wanted to transfer an amount from straight to budget so I contacted my FNB financial adviser who did not want to do it but emailed me the process on how I can do it myself - you can't do it yourself! Today I phoned card division at FNB after 2 emails I did not understand and I got to speak to Bonolo Mogokonyane who assisted me patiently and explained to me what happened what she is going to do and now I am happy and my account is fixed. Thank you again Bonolo for your great service