bM
bongani M

1 reviews | Active since Aug 2016

31 Oct 2019, 21:14

Bongani

I was trying to access ewallet as I usual do, using *120*277#, the code took me to your new easy zero account, there was no other option but to register with easy zero first, so I did register, account was finally verified after dealing with your tsakane mall rude staff, I managed to access my money, this time *120*277# direct me to *120*321# for easy zero, the same account require me to first say which account I have with fnb, I cant withdraw money unless I say which account I have and enter the last four digits on the card, I dont have account with you, this is now annoying

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2019, 09:54
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

 Hello Peter Complaints Team 

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