Bond Registration
<p>Good day,</p> <p> </p> <p>I am with FNB and I have always been a very happy client. We have recently bought a home and we have secured a financing with FNB. They have dragged their feet and now we are mid-way through our first month in the new house and the transfer has not yet taken place. In addition to that we will now be held liable for 'occupational rent' despite having all our documents timeously with FNB. I have spoken to some lawyers and they have indicated that this is not unusual for FNB to take longer with the bond registration. I do not want to start our home financing journey with FNB off on the wrong foot, but this is not acceptable and instead of us earning interest on the large sums of money which have to be transferred or at least be in a position to pay more into the Bond, we would now have to pay occupational rent. This is just not good enough.</p> <p> </p> <p>Regards</p> <p>Tinus Potgieter</p>
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
