TM
THABO M

1 reviews | Active since Jan 2011

29 May 2015, 07:05

Bond Not Registered

I app**** for a homeloans, then six months was reassessed. The bank send me a text that I was declined due to affordability. I do accept their decision, but they should take off my name from credit beureas and the bank that I'm paying R7900 for the house. Would they please rectify that I have no bond with FNB homeloans ,it's not even registered at the deeds office. I would like to move on, but I'm unable as every time we apply for any credit since the homeloan of R7900 reflects on my name. I have made peace with the fact that now I have been declined for a homeloan, but would like to improve my credit scoring .

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 May 2015, 08:22
Official
Hello mokwena2,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 693289.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)