LPBM
Lerato Pertuel Bonny Mashego

1 reviews | Active since Feb 2015

18 May 2018, 15:43

Bond nightmare

I am about to loose my property due to FNB housing finance dragging its feet. My attorneys sent confirmation of a life cover that housing finance requested last week Friday, to this day the attorney liaison officer has not yet contacted my attorneys. I am sick and tired of FNB housing finance. My attorneys are threatening to hold the money I have paid them already as wastage because FNB is stalling and if that happens I will demand my money from FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 May 2018, 08:32
Official

Good day Lerato Mashego,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)