1 reviews | Active since Jan 2013

25 Jul 2019, 09:40

Bond deducted twice

Fnb housing finance did not cancel my bond bank deduction. They got paid twice salary stop order and debit order. I have been on the phone for more than an hour. There's no one who could assist me. They want a payslip and a bank statement and i am admitted in hospital.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jul 2019, 11:39
Official
Good day Babalwa Sikumba , 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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