1 reviews | Active since Mar 2009
BOB card cancellation SMS
<p>I received an SMS saying that my BOB card would be cancelled end of month and that I must use my debit card in future. My BOB card was ****** in 2015 and I reported it. It should have been cancelled together with the temporary card issued until I was issued with a Gold Cheque Visa card which I currently use. The SMS is incorrect. I had to wasye time and money contacting your call centre to verify this.</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
