****** *******S
Im sooooo ****ed right now!!!!!
Im now being told that a purchase I made of less that R20... was not catered for, and therefore I get charged R150!!!!!
***!!!!! R150 for a R12 debit transaction????? What kind of ridiculous nonsense is that?????
First of all…I always check the balance on my bank accounts before I use any of my bank cards (usually on cellphone banking). I would NEVER use my card if there’s no enough money in my account because it would obviously decline. And now I get told that the balance I see on my account is not a true reflection….Im told about Ledger balances. What nonsense is that coz when I check my account on cellphone banking I only see one balance there????? Im closing all my accounts…****** ******* nxaaaaaa!!!!!
Good Day Nthabiseng Nathane ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nthabiseng Nathane ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
