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JM
Julia M

1 reviews | Active since May 2014

18 Apr 2018, 11:57

****** **********

This is the ****** second if not 3rd complaint i am posting on this website, FNB stop *****ing over. my money was taken once again on Monday, this is bull**** and messing with my livelihood. This is stressful in my condition, can someone who knows what they are doing contact me now.

I am taking this to the ombudsman as you are failing to sort it out.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Apr 2018, 12:31
Official

Good Day,

Thank you for your posting.

Your comments has been escalated to FNB Cheque and Debit Card Disputes department who will investigate the matter and provide you with feedback.

Regards,

Hello Peter Complaints Team

*** (option one)

JM
Julia M's update23 Apr 2018, 11:03
Reviewer Update
I logged a call over a week ago , till date I haven’t received a call from FNB . You guys have refunded only 1 of the transactions that went off. I demand a call back and also a refund on the new bank card delivery . I never lost my card, your lack of security for your client has led me to get a new card .I am not paying for that . The level of stress and frustration you have caused me is beyond words . instead of enjoying my last few day of pregnancy, I have to deal with this unnecessary stress !!!!!! remind me never to bank with FNB again !!!!! I am done with this *********** Ban****!!!!!