1 reviews | Active since Dec 2016

05 Oct 2017, 21:56

Blood suckers

Its been four months in a row that fnb have charged me over R3000.00 in bank charges. Just yesterday, I disputed three toll gate fees of R9.00 each and they have slept me with R 110.00 for each transaction and another R110.00,for a traction which was provided and banked by the merchant. Over and above that one of their managers is yet to credit my account with an incorrectly processed unpaid. This is bull**** man. These banks have found a way to milk us while providing very poor service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Oct 2017, 09:12
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Premier Resolution Centre who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)