sM
super M

1 reviews | Active since Feb 2015

25 Feb 2015, 13:26

Blocking our funds

The FNB has blocked our funds for no reason and now people are suffering from not getting their salaries which is highly not proffesional even the people hired to unblock they so not proffesional they dont know what they are doing they said we must email our financial and constitution and we've been sending them since last week but even today the haven't fixed the problem which lead people to suffer, we spoke to the consultant called Nthabiseng and nozie but still they cant help which gaved us that after the procedure we considering to take other banking patners no more FNB its so unprofessional. our reference is ***0 for help desk of FNB, please help us people are suffering even our company.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Feb 2015, 14:16
Official
Hello vucodisa01,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to Business Banking to be investigated.
Your complaint ref number is 632282 .

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)