NJ
Nonjabulo J

1 reviews | Active since Nov 2013

29 Oct 2019, 18:05

Blocking my savings account without notification

I opened a savings pocket using money my husband gave me to settle some bills because I didn't want to use it. I have to pay those bills now but FNB has blocked the account. I have submitted the required forms.and I was told it was going to be sorted in 2 hours. But that hasn't happened.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Oct 2019, 08:42
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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