CF
Chris F

1 reviews | Active since Nov 2014

30 Jan 2016, 18:27

Blocking my Account

I was trying to transfer funds from my Credit Card to my Check Account. Then I get an Error Code 217, User unable to transfer funds from account? Since when can I now not do it anymore? All my accounts are in good standing and I was never ever in bad standing with any institution in my life!<br> <br> Why is this happening? I had no warning or notification? I now had to cancel my weekend away!!! Will you pay for the costs inured? <br> <br> Please take note I want this sorted ASAP and be sure that I will close my Credit Card Account the moment this is sorted out!!!! I am no longer interested! You can loose your business with me, you clearly don't need me! Soon afterwards I will be closing my Check account as well!!!! This is not the first time FNB has *****ed me over for no reason! <br> <br> O and let me guess all you will reply is : Sorry for the inconvenience, a formal complaint has been lodged..... <br> <br> I want answer immediately not interested in waiting and excuses! Somewhere someone was not doing their JOB and now I must pull on the short end of it! I want answers NOW!!!<br> <br> FNB is **** never ever come to FNB go to Captiech!!!!!Endless endless problems and issues!!!!

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2016, 08:44
Official
Hello cwfourie@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 859430.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2016, 08:44
Official
Hello cwfourie@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 859430.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)