Blocking Credit Card for Paying on Statement Date
<p>My credit card has been blocked for paying my account on the 25th of June, which was the date that the statement was issued. Due date according to my online banking being the 27th of July. I spoke to at least 7 people yesterday and not one of my (personal/premier bankers) call agents could assist. It would appear that if you pay on the day your statement issue that would make you a terrible customer and your account must therefore be blocked, even if you pay over double what was required. Excuse the sarcasm but I've had it with FNB, treating old clients like *********.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 962660.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 962660.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
