Blocking an investigation on sensitive info leak

I would like to express my complete dissatisfaction and extreme disappointment as an FNB very long banking client and share my frustration and concerns after being armed ****** whilst coming from withdrawing R200, 000.00 from the above-mentioned FNB branch in Durban and unfortunately no co-operation or expected assistance has currently been received from the Branch with conducting a proper investigation in connection with this incident yet there is overwhelming evidence that sensitive information that lead to the armed ******* was leaked from this branch, in-spite of a formal complaint that was logged and a formal request for a proper internal investigation with the Branch, since the 03rd of November 2014 when the incident took place. In fact, the investigation has been jeopardised by the Branch.<br> <br> The most important evidence is that it became very clear that we were expected by external parties, either than the bank personnel, to pay a visit to this branch to make a withdrawal of R200, 000.00 on this day. This has been positively verified by a number of confirmed facts. <br> <br> Sensitive information, which lead to the armed *******, was leaked by one of employees and that's proven.