BLOCKING ACCOUNT WITHOUT COMMUNICATION

<p>ON THE 28TH I TRIED TRANSFERRING MONEY FROM MY SAVINGS POCKET TO MY CHEQ. TO MY SUPRISE THIS COULD NOT HAPPEN. THE SAME NIGHT I CALL THE CALL CENTRE AND THEY ADVISED ME TO CALL THE ***** DEPARTMETN. THE SAME NIGHT THE ***** DEPARTMENT WAS CALLED AND THEY ADVISED ME THAT I NEED TO GO INTO THE BRANCH AS THEY CANNOT HELP ME. ( WHAT IS THE USE OF THE CALL CENTRE IF THEY CANNOT HELP PEOPLE) GO INTO THE BRACNH LAST WEEK WEDNESDAY (RANDBURG SQUARE BRANCH IN THE MALL) THEY TELL ME THEY CANT GET HOLD OF THE ***** DEPARTMENT AND WILL SEND AN EMAIL TO THEM AND CALL ME BACK THE SAME DAY STILL . NOTHING HAPPENED!!!!! BECAUSE OF WORK CONTRAINTS I COUDL ONLY GO BACK THIS MORNIGN AGAIN TO A BRANCH (MALL @ REDDS BRANCH IN CENTURION) DEWALD HELPED ME THERE. THE SAME WAS SAID ME AGAIN. THEY CANOT GET HOLD OF THE ***** DEPARTMENT AND WILL EMAIL THEM AGAIN. I MEAN LIKE WHAT THE HELL DOES YOUR ***** DEPARTMENT DO????? DO THEY ONLY WORK FLEXI HOURS????????</p> <p>AT THE MOMENT I AM SITTIGN WITHOUT MONEY BECAUSE YOU GUYS BLOCKED MY ACCOUNT WITHOUT MY KNOWLEDGE. NO SMS, EMAIL OR PHONE CALL WAS MADE TO ME.</p> <p>DEBIT ORDERS ARE BOUNCING BECUASE I DONT HAVE NAY MONEY IN MY CHEQ AS EVERYHTING IS LYING IN MY SAVINGS POCKET. I WANT TO BE REIMBURSED FOR THE BANK CHARGES.</p> <p>I WANT MY ACCOUNT TO BE UNBLOCKED SO THAT I CAN DRAW MY MONEY AND CLOSE MY ACCOUNT. THIS IS THE WORTS SERVICE EVER.</p> <p>I MOVED FROM STANDARD BANK TO YOU GUYS FOR BETTER CLIETN SERVICE. TO MY SUPRISE IT DOES NOT EXIST.</p>