GN
Gerrie N

1 reviews | Active since Feb 2013

23 Mar 2016, 09:31

Blocking Account for a small amount

My Credit Card was block for R137 from the FNB ***** Department, unnecessarily. I could also not transfer money into the account due to the blocking so that there is funds for the budget that went off. <br> What I cannot understand that FNB does not stop the =account for large amounts but block my account for small amount.<br> I am checking my accounts and its my responsibility, I did not ask FNB to stop or block my account for any small amounts, this block create a massive problem for me, as this was assurance for a plane ticket in London.<br> <br> I have already cancelled my Cheque card and I will soon cancel my Credit card....I d not need this

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Mar 2016, 09:37
Official
Hello SHEQAuditors,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 892845.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)