VS
Vuyiswa S
1 reviews | Active since Mar 2019
06 Mar 2019, 04:30
Blocked ewallet
Good day, I have recently blocked my fnb ewallet due to a a 5 digits l pin I have forgotten, this happened on sunday the 3rd March 2019, I called their call centre and they told me to wait for 24hours, its been over 24 & 48hours now, and im still waiting for the pin to reset.or be removed. Why have a system that lies to your customers? These are system errors that will make you lose clients... im really disappointed
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FNB (First National Bank)'s replyOfficial
06 Mar 2019, 11:44Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply06 Mar 2019, 11:44
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)