HM
Hlengiwe M

1 reviews | Active since Sept 2018

30 Sept 2018, 18:57

Blocked card

I opened an FNB bank account 4days before I left S.A and notified them that Il be leaving SA and using the card abroad.

3withdrawals later my account has been blocked and I cant access the banking app as it requires me to verify myself, how when I am out of the country?

FNB nithi ngidleni vele in a foriegn country when you have blocked my card?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2018, 11:12
Official

Good day Hlengiwe Manqele,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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