KM
Khotso M

1 reviews | Active since Jun 2016

19 Feb 2019, 12:15

Blocked Account still waiting for solution

I am in my second week with the same old complain.. My ewallet account is blocked... Can someone from ewallet or ***** department call me... Keep on escalating my request with no solution..

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2019, 12:58
Official
 Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)