Blocked Account - FICA

Hi,<br> <br> \It is unjust that I may not access my own money for 48 hours as I do not know how I will eat or put fuel into my vehicle.\"<br> <br> FNB has blocked my accounts with the reason being that they do not have FICA details. I have had my account for a few years, have a good credit standing and am a Premier client.<br> <br> FNB requested FICA details via SMS, however they say on their website that we should never respond to sms requests for details due to *****.<br> \"Never reply to an email or SMS that asks you to enter your banking details.\"<br> <br> Upon sending the FICA documents, they said it would take 48 hours to resolve.<br> <br> It is unjust that I may not access my own money for 48 hours as I do not know how I will eat or put fuel into my vehicle. I am completely disappointed in FNB's unprofessional handling of this simple matter.<br> <br> I am going to look at moving to a professional provider who will work hard to ensure that people have access to their funds 24/7.<br> <br> "