KM
Khotso M
1 reviews | Active since Jun 2016
16 Feb 2019, 10:32
Blocked Account and ewallet
I am really ****ed of right now.. My ewallet and account is blocked can't access my funds as I am having customers waiting on me... What the hell is going as I didn't get any notification or reason for this.. I Called the call center and even spoke to the ***** department they say I blocked the account I must unblock it.. How can this be happening.. I really need a demo solution to this problem or I'll take my business somewhere else... This is annoying me Its been close to 5 days still no solution RE: ********** NF - Let's hope this time around I'll get my feedback
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FNB (First National Bank)'s replyOfficial
16 Feb 2019, 11:24Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply16 Feb 2019, 11:24
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)