Blocked Account

On the 6th of June 2020 I noticed thaf i couldn't draw money from my account.i went to the bank on monday the 8th of june and was advised to call the ***** line by the consultant but i couldn't get through as the bank was offline.I went back on Tuesday the 9th June 2020 and when i called ***** i was told that I would be called back by someone from ***** within 48hours which didn't happen.On the phone with ***** I told them that the R400 that i received in my business account was from a client that I had sold meat too as I am in the business of selling raw meat and cooking food .The customer transfered the funds into my business account from his capitec account.I don't understand why I have been soo inconvinced by the whole thing as my life is s**** now as I have not been able to pay my rent because of this.Can someone please assist with fixing my account as I have the proof of payment and what the money was for as this client payed me for my meat that I sold to him.I am verry upset as to the fact that I was promised that someone would call me within 48hrs to sort my account and that didn't happen and when I called ***** again today and put through the person that they say is dealing with my case,that person was not available.I cant kerp on coming back to the bank for the same issue and not get assistance.Can you please fix my account as I need to pay my bills and rent.