Blocked account

My business account has been blocked by the recoveries team for more than a month with no communication as to how I can rectify the issue. I have called countless times and have not been able to get through due to busy lines. I have sent emails and have not received any replies and even contacted the consultant busy with the account, without getting anything back from him. Now I am unable to pay my debt, and my business is at a standstill because funds are in the accounts, but I cannot access them.

This has been going on for more than a month. I don't know what more to do now.