RS
Russel S
1 reviews | Active since Mar 2016
19 Mar 2016, 12:44
Blocked account
I opened an account with FNB a month ago at Melrose Arch. It was opened with my full FICA and now my salary has been paid into the account and I tried to make a withdrawal but it says the account is blocked. I called the call centre and they said that I need to give my ID and salary slip to the branch. This is extremely ridiculous because the account would not have been opened without those documents. I want this resolved ASAP or my money transfered back to ABSA. Extremely irate
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FNB (First National Bank)'s replyOfficial
22 Mar 2016, 08:13Hello RasulSwartz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891821.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891821.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply22 Mar 2016, 08:13
Official
Hello RasulSwartz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891821.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891821.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)