CB
Chris B

1 reviews | Active since Jan 2014

17 Feb 2016, 17:43

Blocked account

Bank accounts have been blocked without notice. Causing huge issues having ordered items and now not being able to pay. Apparently because account has not been verified. What a bunch of *******. They want a copy of my ID and proof of residence which I submitted last year. So instead of asking they just block my accounts.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Feb 2016, 09:00
Official
Hello Christofison,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 871267.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)