Blocked Access to Account

<p>Online access to account removed. After countless telephone calls to useless call centre finally established that certain FICA requirements outstanding. They wanted the death certificates of long since deceased founders of a will trust and subsequently settled for a certificate to the effect that the certificate was not available. FNB then decided that certain documentation was outstanding which they had all along but could not deny as I took the precaution of getting a signed receipt. They finally acknowledged fault and were supposed to restore my online access but have not done so.</p> <p>Emails sent to the email address of FNB's CEO have simply been ignored.</p> <p>Worst service I have ever had the misfortune to encounter.</p>