RG
Riaan G

1 reviews | Active since Oct 2009

23 Sept 2015, 21:07

Block all my accounts incorrectly

I opened anadditional account with FNB and they FICA blocked all my accounts after taking my ID and proof of residence! Now yet another trip to the branch!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2015, 08:53
Official
Hello gogreeff,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 766061.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)