1 reviews | Active since Oct 2012
Blatant misconduct through misrepresentation
TCF myass. Blatant misconduct. Agent missrepresents information to make a sale. Their excuse is, the agent never covered the full T&C's. The question is this: if the agent was asked to confirm something (TWICE) and both times gave false info, is it still "agent never covered full T&C's" ? or is it the agent deliberately gave the false info because he knew it would be the deal breaker? Food for thought.
Good Day Tazwell,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Tazwell,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***