BLATANT *****

<p>BLATANT *****</p> <p>Contacted the FNB Connect “help centre” on Friday the 2ND of June, I am on the unlimited call contract and apparently there was a problem with a debit order.</p> <p>The consult who helped me promised that the situation would be ratified before the end of the business day , I was very unhappy by the way the situation was handled and the consultant gave his word that one of his managers would contact me within an hour.</p> <p>This morning the 5th of June I contacted again because I am still unable to make any calls, spoke to the same consultant and he said that his managers was too busy to phone me back.</p> <p>(A two minute call out of 9 hour day is too much to ask????)</p> <p>I now have to load credit into my account on an unlimited call package.</p> <p> </p> <p>The dishonesty is despicable and the customer service is **********</p>