1 reviews | Active since Jan 2016
Blatant ***** on my account and FNB not doing anything about it
Its getting tiring complaining about the same issue with you guys. ******* debits from unapproved debit orders, the complete order forms only for the same issue to occur every month. I have a contract with FNB and that also means entrusting them with my money and to work for my best interest when it comes to my money. Why is it FNB is allowing people to debit my account without proper procedure and check. There have been ****s that involve telemarketers and the issue of ******* debits however this has not made FNB to be more vigilant.
Now there is proof that I have gave consent to such debits and that is a blatant lie and not true!!!!! I asked for the phone recordings to be sent to me and all of a suddent they cannot be sent and I must go to an FNB branch, what bull**** it that?
I am taking this matter to the Ombudsman for Banking Services...I am tired of ur ****!! Its s absolute BULL****!!!!!!!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
