Blatant Disregard of Me and My Communication

Unsatisfactory service at Mall of Africa!! My customer service complaint I logged 2 weeks ago, still not resolved and yet I was advised I would get response within 48 hours when I logged another one last week about the very same thing because till today the treatment I received at that branch was uncalled for! Following that, I was blatantly ignored by management of this branch and I am definitely never recommending this bank to anyone going forward. They better not say they called me because I was not called 3 times as per your policy. Talk about not living your core values!!!

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