JM
Jannie M

1 reviews | Active since Dec 2017

21 Dec 2017, 12:28

Blasphemy by an FNB employee

I visited Ermelo's FNB branch. A FNB employee named Sydney and myself got very agitated after my instructions was not followed and I asked to speak to the manager. Sydney used the Lord's name in vane when he stood up and said: "Jesus". I told him that I am a christian and that his manner was unexceptable. He them repeated: "Jesus" 3 times in response to this. A manager came, I asked to render a complaint, I was told they do not handle complaints inhouse, I then rendered a complaint on FNB's website. I have received no feedback.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2017, 13:54
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)