Blame it on the \process"!!!"""

I am appalled by the lack of assistance I received at the Alberton Branch. I opened a platinum cheque account online and had to go to the Brach to submit FICA documents, which I did today. <br> The Consultant who assisted me scanned my ID copy and did the necessary on the system. I requested to remove the \hard hold"on my account as my salary was paid today and I need the funds urgently. She tried to scan my finger prints but the system could not read them. After spending an hour with scanning in 2 different machine"